Return & Refund Policy (Orthopedic Support & Pain Relief Products)

1. Eligibility for Returns

• Returns are accepted within 7–14 days of delivery (as applicable).
• Product must be unused, unwashed, and in original packaging with all tags/intact components.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible.

2. Non-Returnable Items

• Opened or used orthopedic supports (e.g., belts, braces, cushions).
• Items purchased on clearance or special discount (if stated at purchase).

3. Return Process

• To initiate a return, contact customer support at: atommedtech2979@gmail.com
• Provide order details, reason for return, and product images if required.
• Return approval must be obtained before sending the product back.

4. Refund Policy

• Refunds are processed only after product inspection and approval.
• Approved refunds are credited to the original payment method within 7–10 business days.
• Shipping charges (if any) are non-refundable.

5. Replacement Policy

• Defective or incorrect items will be replaced at no extra cost after verification.
• Replacement requests must be raised within the return window.

6. Cancellation Policy

• Orders can be cancelled only before dispatch.
• Once shipped, cancellation is not possible.

7. Contact

• For support related to returns, refunds, or replacements: atommedtech2979@gmail.com