Shipping Policy (Orthopedic Support & Pain Relief Products)
1. Order Processing
- Orders are processed within 24–48 hours after confirmation.
- Orders placed on weekends or holidays are processed on the next working day.
2. Delivery Time
- Standard delivery time is 3–7 business days depending on the location.
- Remote or rural areas may take slightly longer.
3. Shipping Charges
- Shipping charges (if applicable) will be shown at checkout before payment.
- Some orders may qualify for free shipping based on offers or promotions.
4. Tracking Information
- Once the order is shipped, a tracking ID will be shared via SMS/email.
- Customers can track their shipment using the provided details.
5. Delivery Issues
- If delivery is delayed beyond the expected timeframe, customers can contact support.
- In case of incorrect address provided, delivery may be delayed or failed.
6. Damaged or Missing Items
- Any damage or missing product must be reported within 24 hours of delivery with photos for verification.
7. Support
- For shipping-related queries: atommedtech2979@gmail.com